Question 1

How does the 7-day free trial work?

Accepted Answer

You get full access for 7 days. We ask for a card at signup, but you pay $0 today. If you cancel in Settings before day 8 you're never charged. If you keep going, your plan starts on day 8.

Question 2

Who is SalesM8 for?

Accepted Answer

Solo closers, founders who do their own selling, and small sales teams of 2 to 20. If you run your own calls and want honest feedback without paying for an enterprise tool, it was built for you.

Question 3

How do my calls get into SalesM8?

Accepted Answer

Connect Fathom, Fireflies, Read.ai or Otter (Otter's API needs an Otter Enterprise plan), or paste in a transcript. SalesM8 doesn't record calls itself. It reviews the recording you already have.

Question 4

What are the AI coaches?

Accepted Answer

Over 50 coaching styles based on well-known sales methods like SPIN, Challenger and consultative selling. Pick the one that fits how you sell, or build your own coach from your playbook and offers.

Question 5

How do team seats work?

Accepted Answer

Every seat is $49 a month (or $490 a year). The manager buys the seats and invites reps by email or invite code. Managers can see each rep's calls, scores and pipeline, and the whole team shows up on a shared leaderboard.

Question 6

Is it a CRM too?

Accepted Answer

Yes. Prospects, a deal pipeline, tasks, lead scoring and AI-written follow-up emails and texts are built in, so call feedback turns straight into the next action.

Question 7

What happens to my data?

Accepted Answer

Your data is stored with Supabase in the EU and encrypted in transit and at rest. Transcripts are processed by Google's Gemini models through their paid API to produce your reviews. We don't sell your data and you can delete it any time.

Question 8

Can I cancel any time?

Accepted Answer

Yes. Monthly plans have no contract. Cancel from Settings and your access runs to the end of the period you paid for.